Call-out & Support Session

✔ In-home visit in Nelson

✔ Diagnosis and troubleshooting

✔ Clear explanation of the issue

✔ Fixing and testing

✔ Practical advice going forward

This is perfect for:

·      Wi-Fi issues

·      Device setup

·      Email or syncing problems

·      Smart TV and audio setup

·      Alarm or app connection issues

$28.17 (incl. GST) per 15 mins (minimum 1 hour charge applies)

For more complex jobs such as:

·      Smart home setup

·      Alarm integration

·      Lighting or electrical upgrades

·      Full home device syncing

·      Broadband switching and reconfiguration

These are quoted based on scope and time required.

You’ll receive a clear outline before any work begins.

Many senior clients prefer a learning-focused session.

These visits focus on:

·      Confidence building

·      Step-by-step learning

·      Written instructions

·      Ongoing guidance

No rushing. No pressure.

If you manage rental properties or holiday homes, I can provide:

·      Setup for new tenants

·      Wi-Fi configuration

·      Smart lock or alarm integration

·      Troubleshooting between occupancies

Ongoing arrangements available upon request.